Interesting Stats on IT Use



Amherst College, in western Massachusetts, enrolled 438 first year students this fall, for a total student population of 1680+. I gathered the following to tell the story of the changes occurring here and now in the life of the College.

  1. Percentage of first-year applicants who applied online in 2003: 33%.
  2. Percentage of applicants who did last year: 89%.
  3. Year that an incoming Amherst College class first created a Facebook group so that they could socialize and otherwise get to know each other prior to arriving on campus: 2006.
  4. By the end of August 2008 the total number of members and posts at the Amherst College Class of 2012 Facebook group: 432 members and 3,225 posts.
  5. Students in the class of 2012 who registered computers, IPhones, game consoles, etc. on the campus network by the end of the day on August 24th, the day they moved into their dorm rooms: 370 students registered 443 devices.
  6. Number of students in the class of 2012 who brought desktop computers to campus: 14.
  7. Number that brought iPhones/iTouches: 93.
  8. Likelihood that a student with an iPhone/iTouch is in the class of 2012: approximately 1 in 2.
  9. Total number of students on campus this year that have landline phone service: 5.
  10. Mac or PC? Of the four classes currently on campus the classes of 2009 and 2010 are more likely to own Windows, while the classes of 2011 and 2012 are more likely to own Macs.
  11. Total bandwidth to and from the Internet available on campus in September 2000:  3 megabits per second.
  12. Total bandwidth to and from the Internet available on campus today: 100 megabits per second for the Internet and 45 for Internet 2.
  13. Ratio of network bandwidth available per Ethernet port today to that which will be available when the current campus network upgrade is complete: 1 to 100.
  14. Percentage of College classrooms that have an LCD projector and a computer or laptop hookup: 85%.
  15. For students adding/dropping courses this semester, the number of requests for access to the electronic resources associated with courses: 564.
  16. The number of individual film titles in the College’s digital video streaming collection: 1,260.
  17. The number of times these films were watched last year: 20,662.
  18. Average number of emails received per day: 180,000.
  19. Percentage of email that arrives on campus that is spam: 94%.
  20. Percentage of storage space taken up by email, a system designed to send brief text messages, that is actually taken up the files attached to the emails: 95%.
  21. Ratio of the storage required for email and attachments for just the year 2007 to that of all of the preceding 5 years together: 1 to 1.
  22. Increase in the total number of College-owned computers in use on campus from 2005 to 2008: 413 for a 2008 total of 1,308.
  23. Total number of calls and emails to the IT Help Desk in 2007: 8,650.
  24. Average time required to close a help-desk ticket: 39 minutes.
  25. Based on the first 9 months of 2008, estimated percentage increase in help-desk tickets in 2008 over 2007: 11% (or 15.6 weeks of work for a staff member).
  26. Candidates for administrative and staff job openings who applied through the College’s web-based job applicant system in the first 10 months it was available: 4,037.
  27. Job applicants interviewed for 12 openings in IT in the last year who learned about our positions through postings in regional, national, or professional, publications, websites, or lists: 1.
  28. Estimated number of hours it would have taken to update the graphics, navigation, and organization of the 2005-2006 College web site (static HTML): 50,000.
  29. Hours it took to roll out the new web site in August 2008 (database-driven): 3.5.
  30. Total number of alumni who have logged in to the College web site: 7,354.

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